#### Hesabı Calınan ve Bilgilerini Degiştirmek İsteyenler İçin ####
Dear, Customer Support
i got hacked please change my account information.
i want to change my Account Password , My e-mail and 3 secret questions and answers.
These are my payment informations. Thanks for your help..
Here is the information you need
Account Login ID : xxxxxxxx (Acc ID)
My Character ID: xxxxxxxxx ( Charın nick)
Server : xxxxxxxx (Server)
Hack Date : (Charınızın Çalındığı Zaman)
Character level before hack : (*Level*-*Exp* Kac Level Oldugunu ve Yaklasik % Kac Expte Olduğunu Yazın)
Secret question answer before i got hacked : (Hacklenmeden Önceki Gizli Sorunun Cevabını)
Registration Date : (Hesabın Açıldığı Tarihi Yazınız)
Click and Buy Information,
1st Click And Buy (Birinci Kredi Kartı ile Alışveriş yaptıgınız C&B Bilgileri)
Customer ID number : xxxxxxxx (9 Haneli Müşteri Numarası)
C&B E mail : [email protected] (C&B maili)
2nd Click And Buy (ikinci Kredi Kartı ile Alışveriş yaptıgınız C&B Bilgileri)
Customer ID number : xxxxxxxxx (9 Haneli Müşteri Numarası)
C&B E mail : [email protected] (C&B maili)
Paypal Information,
PAYPAL ID : [email protected] (Paypal Maili)
Credit Card Last 4 digit: xxxx (Kredi Kartı Son 4 Hanesi)
KESN CODE : xxxxxxxxx (Alışverişinde KESN kodlarını girip Submit yaptığımızda, verilen şifre)
Date : xxxx.xx.xx (KESN Aktivasyonunun Yapıldığı Tarih)
New Password : xxxxxxxx
New Mail : [email protected]
New 3 secret questions and answers ;
1)- What is your mother's maiden name? >> Answer :
2)- What city were you born in? >> Answer :
3)- Who was your childhood hero? >> Answer :
#### Charınızın Neden Banlandıgını Ögrenmek İçin ####
Dear Customer Support,
My account was blocked, but I dont why you blocked it. Could you write me its reason?
Regrads,
#### Clan Bug İçin Gereken Ticket ####
Hail Customer Support
I ** playing at olympia server in a clan named [Clanın ismi] . In [Buga girilen tarih] our clan was bugged.You should rollback our clan before it was bugged.
Thanks for your concern.
#### İtemleri Hacklenenler İçin Ticket ####
* Ticket Types / Bilet Tipleri: Account Issues / Hesap işlemleri
* Account Issues / Hesap Islemleri: Hacked Accounts / Hacklenen hesaplar
* Account ID / Kullanici Ismi: xxxxxxxx
* Character Name, Class & Level: xxxxxx ,(Wrr,pri,mage,rogue) xx LwL %xx
* Date of Compromise / Hacklenme Tarihi: xx.xx.xxxx
* Payment Info / Odeme Bilgisi: XXXXXX-XXXXXX-XXXXXXX-XXXXXX
* Server / Sunucu: XXXXXX
Hacked Items 1 / Hacklenen Esyalar 1: Armor/Zırh
*Armor Item 1: xxxxx
Armor Item 2: xxxxx
Armor Item 3: xxxxx
Armor Item 4: xxxxx
Armor Item 5: xxxxx
Hacked Items 2 / Hacklenen Esyalar 2: Weapons/Silahlar
*Weapon Item 1: xxxxx
Weapon Item 2: xxxxx
Weapon Item 3: xxxxx
Weapon Item 4: xxxxx
Weapon Item 5: xxxxx
Hacked Items 3 / Hacklenen Esyalar 3: Accessories/Aksesuarlar
*Accessory 1: xxxxx
Accessory 2: xxxxx
Accessory 3: xxxxx
Accessory 4: xxxxx
Accessory 5: xxxxx
Accessory 6: xxxxx
Accessory 7: xxxxx
Accessory 8: xxxxx
Accessory 9: xxxxx
Accessory 10: xxxxx
Hacked Items 4 / Hacklenen Esyalar 4: Other/Diğer
EXP: xxx
Coin: xxx
NP: xxx
#### Charınız Uzun Zamandır Askıda İse Atılacak Ticket ####
Hi knightonline team
My account is in use and i can not login to game properly. Please disconnect my account from servers as quick as possible. Thank you.
#### Hesabınız Mykol'a Giriyor GamerFirst'e Girmiyorsa ####
Hello Customer Support ,I have a problem I can not enter the game first.Mykol is entering but not into the gamefirst
Thank you in advance for your help
Here is the information you need
Account Login ID :
K-Esn Code : (ilk ticket'da koymayadabilirsiniz.)
#### Buga Giren İtemlerle İlgili Ticket ####
Ticket bölümünü açtığınızda şu yolu izleyin;
Language: English
Ticket Type: In-Game Issues
In-Game Issue Type: Character Issues
Character Name, Class & Level: (Karakter ismi, Sınıfı ve leveli)
Server Name: Ares
Subject: Bug problem
Description:
Hi,
There is a problem with my character. Yesterday there was too much lag and disconnected in game. I put my items to my inn hostess and today i log in to my character. I have checked my items but my items got bug.
My items which is bug items;
...
...
...
...
I can't using my items please check my character and fix this.
Regards.
Noktalı olan yerlere sırasıyla buga giren tüm itemlerinizi yazın. İlk önce 1-2 gün içinde her zamanki rutin ilk cevap geliyor, malesef yardımcı olamadığı için bir üst departmana aktardığıyla ilgili. 1-2 gün sonra da asıl cevap geliyor ve itemleriniz düzeliyor.
#### Silinen İtemler İçin Ticket ####
My following items were deleted. And they were quest accessories. Could you please restore them? Thanks.
Item list: [Item listesi]
Dear, Customer Support
i got hacked please change my account information.
i want to change my Account Password , My e-mail and 3 secret questions and answers.
These are my payment informations. Thanks for your help..
Here is the information you need
Account Login ID : xxxxxxxx (Acc ID)
My Character ID: xxxxxxxxx ( Charın nick)
Server : xxxxxxxx (Server)
Hack Date : (Charınızın Çalındığı Zaman)
Character level before hack : (*Level*-*Exp* Kac Level Oldugunu ve Yaklasik % Kac Expte Olduğunu Yazın)
Secret question answer before i got hacked : (Hacklenmeden Önceki Gizli Sorunun Cevabını)
Registration Date : (Hesabın Açıldığı Tarihi Yazınız)
Click and Buy Information,
1st Click And Buy (Birinci Kredi Kartı ile Alışveriş yaptıgınız C&B Bilgileri)
Customer ID number : xxxxxxxx (9 Haneli Müşteri Numarası)
C&B E mail : [email protected] (C&B maili)
2nd Click And Buy (ikinci Kredi Kartı ile Alışveriş yaptıgınız C&B Bilgileri)
Customer ID number : xxxxxxxxx (9 Haneli Müşteri Numarası)
C&B E mail : [email protected] (C&B maili)
Paypal Information,
PAYPAL ID : [email protected] (Paypal Maili)
Credit Card Last 4 digit: xxxx (Kredi Kartı Son 4 Hanesi)
KESN CODE : xxxxxxxxx (Alışverişinde KESN kodlarını girip Submit yaptığımızda, verilen şifre)
Date : xxxx.xx.xx (KESN Aktivasyonunun Yapıldığı Tarih)
New Password : xxxxxxxx
New Mail : [email protected]
New 3 secret questions and answers ;
1)- What is your mother's maiden name? >> Answer :
2)- What city were you born in? >> Answer :
3)- Who was your childhood hero? >> Answer :
#### Charınızın Neden Banlandıgını Ögrenmek İçin ####
Dear Customer Support,
My account was blocked, but I dont why you blocked it. Could you write me its reason?
Regrads,
#### Clan Bug İçin Gereken Ticket ####
Hail Customer Support
I ** playing at olympia server in a clan named [Clanın ismi] . In [Buga girilen tarih] our clan was bugged.You should rollback our clan before it was bugged.
Thanks for your concern.
#### İtemleri Hacklenenler İçin Ticket ####
* Ticket Types / Bilet Tipleri: Account Issues / Hesap işlemleri
* Account Issues / Hesap Islemleri: Hacked Accounts / Hacklenen hesaplar
* Account ID / Kullanici Ismi: xxxxxxxx
* Character Name, Class & Level: xxxxxx ,(Wrr,pri,mage,rogue) xx LwL %xx
* Date of Compromise / Hacklenme Tarihi: xx.xx.xxxx
* Payment Info / Odeme Bilgisi: XXXXXX-XXXXXX-XXXXXXX-XXXXXX
* Server / Sunucu: XXXXXX
Hacked Items 1 / Hacklenen Esyalar 1: Armor/Zırh
*Armor Item 1: xxxxx
Armor Item 2: xxxxx
Armor Item 3: xxxxx
Armor Item 4: xxxxx
Armor Item 5: xxxxx
Hacked Items 2 / Hacklenen Esyalar 2: Weapons/Silahlar
*Weapon Item 1: xxxxx
Weapon Item 2: xxxxx
Weapon Item 3: xxxxx
Weapon Item 4: xxxxx
Weapon Item 5: xxxxx
Hacked Items 3 / Hacklenen Esyalar 3: Accessories/Aksesuarlar
*Accessory 1: xxxxx
Accessory 2: xxxxx
Accessory 3: xxxxx
Accessory 4: xxxxx
Accessory 5: xxxxx
Accessory 6: xxxxx
Accessory 7: xxxxx
Accessory 8: xxxxx
Accessory 9: xxxxx
Accessory 10: xxxxx
Hacked Items 4 / Hacklenen Esyalar 4: Other/Diğer
EXP: xxx
Coin: xxx
NP: xxx
#### Charınız Uzun Zamandır Askıda İse Atılacak Ticket ####
Hi knightonline team
My account is in use and i can not login to game properly. Please disconnect my account from servers as quick as possible. Thank you.
#### Hesabınız Mykol'a Giriyor GamerFirst'e Girmiyorsa ####
Hello Customer Support ,I have a problem I can not enter the game first.Mykol is entering but not into the gamefirst
Thank you in advance for your help
Here is the information you need
Account Login ID :
K-Esn Code : (ilk ticket'da koymayadabilirsiniz.)
#### Buga Giren İtemlerle İlgili Ticket ####
Ticket bölümünü açtığınızda şu yolu izleyin;
Language: English
Ticket Type: In-Game Issues
In-Game Issue Type: Character Issues
Character Name, Class & Level: (Karakter ismi, Sınıfı ve leveli)
Server Name: Ares
Subject: Bug problem
Description:
Hi,
There is a problem with my character. Yesterday there was too much lag and disconnected in game. I put my items to my inn hostess and today i log in to my character. I have checked my items but my items got bug.
My items which is bug items;
...
...
...
...
I can't using my items please check my character and fix this.
Regards.
Noktalı olan yerlere sırasıyla buga giren tüm itemlerinizi yazın. İlk önce 1-2 gün içinde her zamanki rutin ilk cevap geliyor, malesef yardımcı olamadığı için bir üst departmana aktardığıyla ilgili. 1-2 gün sonra da asıl cevap geliyor ve itemleriniz düzeliyor.
#### Silinen İtemler İçin Ticket ####
My following items were deleted. And they were quest accessories. Could you please restore them? Thanks.
Item list: [Item listesi]
Son düzenleme:
